FAQs

All your Questions, Answered.

TVEyes delivers media intelligence that transforms broadcast, podcasts, and online video into actionable insights. Find answers to common questions below.

TVEyes has 25 years of industry leadership and innovation in spoken-word media monitoring, providing unmatched real-time transcription, clip editing, podcast analytics, and video intelligence—making it ideal for tracking coverage far beyond print and social media. Plus, TVEyes maintains a robust historical archive of broadcast content, with TV and radio transcripts going back more than 15 years in some regions.

TVEyes monitors global broadcast television, radio, podcasts, and online video sources. With over 2 Million hours of broadcast coverage every month from around the world, TVEyes delivers real-time transcriptions, alerts, and analytics that turn data into action.

Our clients span various industries, company sizes, and media monitoring needs, including Fortune 100 companies, public relations firms, government agencies, global corporations, political campaigns, and compliance teams looking for real-time and archival spoken-word insights.

Absolutely. To start your free trial or to get a customized demo of Insight, fill out the form here and one of our team members will respond ASAP.

We want to make sure your experience with TVEyes works best with your team. Our packages and pricing tiers allow for different features and multiple users, as well as Enterprise packages. Click here to see more.

Yes. Users have access to a robust knowledge center, on-demand resources, and guided product tours within Insight to help them get up and running quickly. We also offer one-on-one training sessions with one of our experts!

Yes. Team Managers can easily add or remove users at any time, making it simple to give the right team members access to your Insight platform.

TVEyes covers over 43 countries, over 41 languages.

Yes, TVEyes captures over 2 Million hours of content per month, including live broadcasts and streaming content.

Yes. TVEyes tracks over 70,000 top podcasts, providing searchable transcripts, listenership data via Podchaser, and the ability to create and export clips.

Yes. TVEyes tracks over 16,000 online video channels including YouTube, with real-time transcription and keyword monitoring across video content.

Yes! TVEyes offers ad-filtering to help users clearly identify paid vs. earned media, gain deeper competitor analysis, and adjust strategies to fit goals.

With Insight, searches and alerts are highly customizable, so you can surface exactly what matters to your brand.

Searches

  • Keywords: use simple terms or build precise Boolean queries in Advanced Mode (AND/OR/NOT, phrases in quotes), and test syntax before saving.
  • Filters: apply date range and source types (these filters apply across Results and Analytics).
  • Watch Terms: you can edit a term to refine keywords, choose which sources to monitor, and set program title inclusions or exclusions.

Alerts

  • Instant or scheduled alerts for your Watch Terms
  • AI-triggered alerts for mention spikes or drops
  • Daily or weekly comprehensive media digests for your Watch Terms

Reporting

Export executive-ready reports and analytics as PDF, CSV, or XLSX.

Cision example #9

Insight provides:
Audience demographics

Yes. You can set up real-time alerts for keywords, brands, competitors, or topics across all monitored media types. Alerts are available for all sources that TVEyes monitors, including broadcast, podcast, and online video.

Absolutely. TVEyes offers easy-to-use tools to edit, save, and export clips for internal reports, executive summaries, or client sharing. When using the TVEyes Insight platform, you can download and archive an unlimited amount of clips per month.

We know that the media landscape is changing every day – both in speed and context. Our experienced engineers are continuously making updates to expand our source database to make sure that all users are able to access what they need, beyond borders.

Yes. TVEyes provides exportable reports, sharable clips, and custom dashboards to help teams collaborate or distribute insights. 

  • Reports are presentation-ready and exportable in PDF and XXX versions.
  • Video and audio clips are available in hi-resolution.
  • Custom dashboards ensure that the most important information is at your fingertips, and easy to add and remove as your analytics needs change.

TVEyes’ speech-to-text function is over 95% accurate, ensuring that your mentions are captured and analyzed, regardless of country or language.

Viewership analytics are powered by Nielsen, the industry standard provider of audience measurement data. This ensures reliable, widely trusted insights into broadcast performance.

Yes, TVEyes is a SaaS web-based platform. While there is no specific TVEyes app, Insight is easily accessible via desktop and mobile browsers.

Yes. Our API allows programmatic access to real-time and historical transcripts, media clip creation, and integration into BI dashboards or analytics platforms.

Yes. TVEyes delivers mentions and analytics in less than a minute, making TVEyes not only good for monitoring, but also as a tool for predictive marketing and PR intelligence.

Pricing is based on your media monitoring needs (e.g., number of users, regions covered, and data volume). Contact our team for a tailored quote.

Yes. We offer guided demos and short-term trial access for qualified organizations. Contact us to schedule a walkthrough.

TVEyes has an award-winning dedicated customer success team that offers live technical support, onboarding assistance, and account management to help you get the most value from the platform.

We use AI to improve the accuracy and speed of our media monitoring. Currently, this includes:

Query Validation: Using AI to check the logic of advanced search strings, helping you get the most relevant results.
 
Smart Alerts: Leveraging Machine Learning to detect “spikes” or anomalies in media coverage, alerting you to trending stories in real-time.

At TVEyes, we view AI as an evolving toolkit. Beyond our current features like Smart Alerts, TVEyes is committed to a roadmap of “Continuous Innovation.” This means we are constantly innovating and testing new ways to integrate across Insight.

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